How Surrey's Voluntary Water Meter Program Saves You Money

Homeowners across Surrey are discovering a smart way to take control of their utility bills. The City of Surrey's Voluntary Water Meter Program offers a unique opportunity to transition from flat-rate billing to a metered system. By making this switch, you only pay for the water you actually use. Even better, the City is currently offering substantial rebates to help offset the installation costs.

At Hilltop Plumbing, we are fully certified and experienced in helping Surrey residents navigate this process. We handle the plumbing permit, the installation, and ensure everything meets the City's strict guidelines so you can easily claim your rebate.

Why Switch to a Water Meter?

Many homeowners do not realize how much they could be saving. If you currently receive a single annual utility bill, you are likely on a flat rate. This means you are paying a set amount regardless of how much water your household actually consumes. You are also subsidizing the cost of leaks and water losses across the entire municipal system.

Switching to a water meter provides immediate financial benefits. According to the City of Surrey, homes with water meters save an average of $1,467 per year compared to non-metered homes. That is a massive 47% reduction in utility costs.

Here is a breakdown of the estimated savings based on a typical consumption of 250 litres per person per day:

Beyond the financial savings, having a water meter allows you to track your usage accurately. Because metered homes are billed every four months, you can quickly spot unusual spikes in consumption, which often indicate hidden leaks that need immediate attention.

How the Surrey Rebate Program Works

To encourage residents to make the switch, the City of Surrey has introduced a pilot program with generous financial incentives. If you own a single-family or duplex home, you can take advantage of these offers.

The first 1,000 eligible homes that switch to a water meter before the end of 2026 will receive:

1. A free water meter and setup provided by the City (valued at $450).
2. A $400 rebate is credited to your utility bill account to help cover the cost of installing the water meter box.

This brings the total incentive to $850. While homeowners are responsible for the upfront cost of hiring a plumber to install the meter box and required piping, the immediate savings on your utility bill mean most residents recover their investment within two to four years.

To make the transition even smoother, the City offers a safety net. If your new metered bill happens to be higher than your old flat rate during the first year, the City will provide a one-time credit to cover the difference.

Our Streamlined Installation Process

Navigating municipal permits and plumbing guidelines can be overwhelming. That is where Hilltop Plumbing comes in. We are intimately familiar with the City of Surrey's Voluntary Water Meter Program and handle the entire technical process for you.

When you hire us, we manage all the necessary steps to ensure your installation is compliant and your rebate is secured:

• Permit Application: We register as the online user and submit the required Plumbing Permit Application Form to the City.
• Utility Coordination: We contact the Engineering department to schedule the temporary water turn-off required for the work.
• Professional Installation: Our certified plumbers expertly install the meter box and setter, ensuring all underground infrastructure is safely located and the City's Water Meter Installation Guidelines are strictly followed.
• Inspection Booking: Once our work is complete, we book the final plumbing inspection with the City.

After the City inspector approves our work, Engineering Operations will install the actual water meter. Your property will then automatically receive the rebate as a credit on your first metered bill.

Start Saving on Your Utility Bills Today

There has never been a better time to take control of your household water costs. With the City of Surrey's generous rebates and the proven long-term savings of a metered system, making the switch is a smart financial decision.

Do not miss out on the pilot program incentives available to the first 1,000 homes. Let the experts at Hilltop Plumbing handle the installation smoothly and professionally, ensuring you qualify for your rebate without any hassle.

Ready to lower your utility bills? Contact Hilltop Plumbing today to schedule your water meter box installation and start saving.